Senior ICT Specialist - APS 6

Senior ICT Specialist - APS 6 
Position Number: 20024446
Legal, Education and Corporate Branch
APS 6 - $92,547 - $101,022 per annum
Ongoing, Full Time
Canberra
Closing date: 5 May 2019

About ASADA

The Australian Government, as a signatory to the United Nations Educational, Scientific and Cultural Organisation (UNESCO) International Convention against Doping in Sport (the Convention), implements anti-doping arrangements that’s are consistent with the principles of the World Anti-Doping Code (the Code).

The Australian Sports Anti- Doping Authoring (ASADA) is Australia’s national anti-Doping agency.

The role and functions of ASADA are set out in the Australian Sports Anti-Doping Authority Act 2006, the Australian Sports Anti-Doping Authority Regulations 2006 and the National Anti-Doping scheme. ASADA is a non-corporate Commonwealth Entity under the Public Governance, Performance and Accountability Act 2013.

ASADA works with sports, athletes, support personnel and Government entities to provide a comprehensive anti-doping program.

The Australian Sports Anti-Doping Authority (ASADA) is the Australian Government body responsible for protecting the health of athletes and the integrity of Australian sport through engagement, deterrence, detection and enforcement activities aimed at minimising the risk of doping. 

Primary Purpose of the Role

The Senior ICT Specialists role is to assist with the delivery of ASADA’s Information and Communications Technology services and Transformation program.  The Senior ICT Specialist assists in the effective and efficient operation of the ICT Program in alignment with the strategic and business objectives of the organisation. Their work will assist in the planning, coordination, direction, and the design of IT-related activities for the organisation, as well as provide administrative support for a wide range of daily operational activities of the ICT Program.

The Senior ICT Specialist will have a strong background in a wide range of contemporary server technologies and an understanding and keen interest in cloud technologies focused on the Microsoft Technology stack.

Key Duties

The duties of the Senior ICT Specialist will vary according to the needs of the Executive and Senior Executive as informed by the Assistant Director ICT, under limited direction duties and responsibilities include:

  • Coordinate ASADA’s minor ICT projects including IT related cloud, mobile, audio visual and Azure technologies.
  • Delivery of ASADA’s ICT services in partnership with internal and external stakeholders. 
  • Manage and monitor performance of information systems and plan appropriate actions to ensure ongoing access, performance and efficiencies.
  • Plan, monitor and ensure efficient and secure storage and access to ASADA’s corporate information.
  • Manage the planning and deployment of system upgrades, new system implementations and development.
  • Manage service contracts for delivery of hardware, software, communications and infrastructure.  Monitor and report on the provision of services under these contracts, including monitoring of customer feedback.
  • Develop, maintain and promote information standards in accordance with legislative requirements and ASADA best practice.
  • Provide ongoing ICT support services to ASADA Canberra and remotely located staff.
  • Undertake self-development and funded training programs on ICT trends and emerging technologies, particularly in relation to Microsoft Azure, Office365, Dynamics365, PowerBI, Flow and PowerApps.
  • Other duties as directed

Key Accountabilities

The principal accountabilities and responsibilities include:

  • Responsible for providing professional and technology advice within an area of specialisation or providing technical expertise that contributes to business unit outcomes.
  • Interpretation, analysis and some judgement is required to select an appropriate course of action.
  • Works under limited direction and is guided by policies, accepted standards and precedents
  • Decisions require evaluative judgement and may involve tailoring work methods, interpreting and adapting existing procedures and practices to achieve results.
  • Creativity and innovation are essential to the job and need to be regularly exercised within general guidelines and unfamiliar issues and situations require independent action for example, in developing new or improved work methods or tackling situations in new ways.
  • Manage relationships with stakeholders to achieve work area goals and Consult and advise internal and external stakeholders, anticipate and respond to their needs and expectations;
  • Required to communicate and negotiate with clients or stakeholders under limited direction, to minimise oppositions and maximise acceptance and cooperation of technical changes;
  • Provide advice and guidance on technical matters and assists in the training of new or less experienced colleagues.

APS Capabilities

The following APS Capabilities provide the framework for every APS role:

  • Shapes Strategic Thinking
  • Achieves Results
  • Cultivates Productive Working Relationships
  • Exemplifies Personal Drive and Integrity
  • Communicates with Influence

Conflict of Interest

The public is entitled to have confidence in the integrity of their public officials, and to know that an Australian Public Service (APS) employee's personal interests do not conflict with his or her public duties.  Applicants will be required to make disclosures of any roles, associations and relationships that would create a real or perceived conflict of interest with ASADA’s role as an anti-doping regulator.

Capabilities for the role:

The APS work level standards apply to all APS Employees. These behavioural indicators are structured to differentiate the work expected at that level and should be reviewed in conjunction with the roles key accountabilities.  The work level standards is available at http://www.apsc.gov.au/publications-and-media/current-publications/worklevel-standards

Selection Criteria

  1. Demonstrated knowledge and experience in the provision of operational ICT services in a Government context, including helpdesk, hardware and software setup, and maintenance and vendor engagement.
  2. Demonstrated experience in the operation of IT systems including Exchange, Office, SCCM, Office 365,
  3. IOS, Veeam, VOIP, SOE development, system patching and anti-virus management. Ideally the candidate will have experience supporting operationally focused toolsets such as Jade investigator, but this is not essential. An awareness and willingness to learn cloud technologies is essential.
  4. Demonstrated ability to communicate effectively with end users of various ranks and technical experience.
  5. Demonstrated experience self-managing time and workloads to achieve the section or organisations outcomes.
  6. Commitment to the APS Values and Code of Conduct; supports productive working relationships and fosters a culture of teamwork.

Eligibility

Please note, under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the APS unless the Agency delegate has agreed, in writing.

A Negative 1 Vetting Security Clearance and the ability to obtain and maintain an appropriate clearance as required by State or Territory legislation in order to work with minors and vulnerable people.  The successful applicant may also be required to undergo a medical assessment.

ASADA staff must comply with security (physical, personnel and IT) security controls and mandatory training.

How to apply

The selection criteria reflect the knowledge, experience, core skills and personal qualities required for this position. Assessment of applicants during the selection process is based on these criteria.

Applicants are required to provide a ‘pitch’ (summary of no more than two pages) outlining your skills, knowledge, experience and achievements and why you should be considered for this vacancy. You do not need to provide a separate response to each of the criteria in your written application.

You should take into consideration the Job Overview (including any detailed position specific requirements) when drafting your response. As much as possible include specific relevant examples of your work. When you include examples, it is recommended you frame them around the following approach, commonly known as the STAR method:

  1. Describe the SITUATION or problem;
  2. Highlight the TASK you had to accomplish;
  3. Tell what ACTIONS you took to achieve the task;
  4. Show the RESULT – what you achieved and what you learned

Your application should include:

  • A two page pitch that outlines your suitability against the selection criteria;
  • ASADA Cover Sheet;
  • Current resume (no more than 2 pages)

Send applications to recruitment@asada.gov.au

Contact:  Andrew Collins, Chief Information Officer, Andrew.collins@asada.gov.au – 02 6222 4237