Regulator Performance Framework

The Government has introduced the Regulator Performance Framework to provide a common set of performance measures for increased accountability and greater transparency in the way regulators perform their role.

The Regulator Performance Framework has six outcomes-based Key Performance Indicators (KPIs):

 

KPI 1: Regulators do not unnecessarily impede the efficient operation of regulated entities

Regulator Performance Framework measures Metric Source of evidence
  •  Regulators demonstrate an understanding of the operating environment of the industry or organisation, or the circumstances of individuals and the current and emerging issues that affect the sector.
  • Regulators take action to minimise unintended negative impacts of regulatory activities.
  • Regulators implement continuous improvement strategies to reduce the costs of compliance for those they regulate.
  •  Level of satisfaction of national sporting organisations and athletes regarding the provision of effective advice and support on anti-doping matters.
  • Number of anti-doping policies adopted by sports that reflect international and Australian anti-doping obligations.
  • Responses through the ASADA stakeholder research questionnaire which seek to identify the effectiveness of ASADA’s advice and support.
  • Formal records of anti-doping policy adoption.

 

KPI 2: Communication with regulated entities is clear, targeted and effective

Regulator Performance Framework measures Metric Source of evidence
  • Regulators provide guidance and information that is up to date, clear, accessible and concise through media appropriate to the target audience.
  • Regulators consider the impact on regulated entities and engage with industry groups and representatives of the affected stakeholders before changing policies, practices or service standards.
  • Regulators’ decisions and advice are provided in a timely manner, clearly articulating expectations and the underlying reasons for decisions.
  • Regulators’ advice is consistent and supports predictable outcomes.
  • Level of participation in ASADA education activities demonstrates a greater awareness of the harms and risks associated with doping in sport.
  • Satisfaction with information and resources provided by ASADA.
  • Responses through the ASADA stakeholder research questionnaire which address the relevance of communication from ASADA and the approach taken to articulate changing policies, practices or service standards.
  • Completion/attendance figures for ASADA’s core education resources.
  • Formal records of anti-doping policy adoption.

 

KPI 3: Actions undertaken by regulators are proportionate to the regulatory risk being managed

Regulator Performance Framework measures Metric Source of evidence
  • Regulators apply a risk-based, proportionate approach to compliance obligations and engagement.
  • Regulators preferred approach to regulatory risks is regularly re-assessed.  Strategies, activities and enforcement actions are amended to reflect changing priorities that result from new and evolving regulatory threats, without diminishing regulatory certainty or impact.
  • Regulators recognise the compliance record of regulated entities, including using earned autonomy where this is appropriate.
  • Delivery of a leading deterrence and detection programme, conducted in accordance with ASADA’s legislation and the Code, targeted towards sports and athletes assessed as being at greater risk of doping.
  • Evaluation demonstrates stakeholders are confident that ASADA’s activities reduce the risk of doping in sport.
  • Responses through the ASADA stakeholder research questionnaire – with specific questions regarding proportionality and reasonableness of relevant programmes.

 

KPI 4: Compliance and monitoring approaches are streamlined and coordinated

Regulator Performance Framework measures Metric Source of evidence
  • Regulators’ information/data/sample requests are tailored and only made when necessary to secure regulatory objectives, and only then in a way that minimises impact.
  • Regulators’ frequency of information/data/sample collected is minimised and coordinated with similar processes including those of other regulators, as far as possible, information it only requested once.
  • Regulators use existing information to limit the reliance on requests from regulated entities and share information among other regulators where possible.
  • Regulators base monitoring on risk and, where possible, take into account the circumstance and operational needs of the regulated entity.
  • ASADA provide national sporting organisations with template anti-doping policies that fulfil the mandatory provisions of the World Anti-Doping Code and ASADA’s legislative framework.
  • Responses through the ASADA stakeholder research questionnaire – with specific question relating to the alignment of anti-doping polices with the World Anti-Doping Code and ASADA’s legislative framework.
  • Formal records of policy adoption.

 

KPI 5: Regulators are open and transparent in their dealings with regulated entities

Regulator Performance Framework measures Metric Source of evidence
  • Regulators’ risk-based frameworks are publicly available in a format which is clear, understandable and accessible.
  • Regulators are open and responsive to requests from regulated entities regarding the operation of the regulatory framework, and approaches implemented by regulators.
  • Regulators’ performance measurement results are published in a timely manner to ensure accountability to the public.
  • Level of satisfaction of national sporting organisations and athletes regarding ASADA’s openness and transparency.
  • Publication of regulatory performance framework (including processes and use of data) applied.
  • Timeliness and detail of publication of (targeted and measurable) performance measurement results.
  • Responses through the ASADA stakeholder research questionnaire – with specific questions regarding openness, responsiveness and transparency.
  • Existence of publication of regulatory performance framework.
  • Existence of publication of performance measurement results.

 

KPI 6: Regulators actively contribute to the continuous improvement of regulatory frameworks

Regulator Performance Framework measures Metric Source of evidence
  • Regulators establish cooperative and collaborative relationships with stakeholders to promote trust and improve the efficiency and effectiveness of the regulatory framework.
  • Regulators regularly share feedback from stakeholders and performance information with policy departments to improve the operation of the regulatory framework and administrative processes.
  • Level of satisfaction of national sporting organisations and athletes regarding the cooperative and collaborative nature of their relationship with ASADA.
  • ASADA develops and maintains relevant stakeholder relationships both domestically and internationally to benchmark best practice.
  • Responses through the ASADA stakeholder research questionnaire – with specific questions regarding level of cooperation, collaboration and trust in relationships.
  • Number and quality of interactions with stakeholders that reinforced best practice and facilitated continuous improvement.