Business Improvement

A viable and socially responsible organisation

Effective Corporate Governance | Responding to Business Opportunities | Employing Best Practice Business | Community Service Obligations

Employing Best Practice Business

Introduction
Outsourced Services

Introduction

The Agency continued to implement best practice standards in its drug testing and education programs.

The Agency also undertook an evaluation of its performance against the ANAO Corporate Governance Best Practice Index. This index is an ANAO checklist of effective corporate governance activities for public sector authorities.

The checklist was completed by the ASDA Board and generated a score of 67 percent – below the Agency’s target of 75 percent. Areas for improvement have been identified and are being addressed.

ASDA recorded 3.5 percent budget variance just outside its target of plus or minus three percent.

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Outsourced Services

The Agency continued to outsource a number of key business functions. These included:

financial support and processing services;
information technology support services;
information technology application development services; and
payroll services.

During the year ASDA changed its information technology support service provider resulting in significant cost savings and enhanced service.

ASDA also employed additional companies to supply other essential services such as sample analysis (ASDTL), sample collection equipment and legal services.

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